Refunds, Testing & Troubleshooting

Refund Support

The extension supports refund processing through EdfaPay Dashboard transaction operations.

Supported Refund Types

Full Refund
Partial Refund

Refunds are processed directly from the EdfaPay Dashboard using transaction operations.

Testing Guide

Validate payment flows and webhook functionality before Production deployment.

Production Readiness Checklist

Before switching to Production:

Verify production credentials
Verify webhook configuration
Ensure HTTPS is active
Complete successful payment testing

Logging & Debugging

Monitor logs, transaction requests, and troubleshooting details.

Webhook Notifications Not Updating Orders

Possible causes:

Incorrect notification URL
SSL certificate issues
Firewall restrictions
Server timeout

Invalid Credentials

Possible causes:

Sandbox credentials used in Production mode
Incorrect Merchant ID
Invalid API Key

Security & Reliability

Extension endpoints must be publicly accessible and secured using HTTPS.

Webhook notifications are retried automatically if delivery fails. Your system must safely handle duplicate notifications and validate incoming requests.

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Important Update Note
Always keep your notification_url updated in the EdfaPay Dashboard to ensure uninterrupted webhook delivery.

Technical Support

For technical support, contact the EdfaPay support team.

Required Information

Please include:

OpenCart Version
Extension Version
PHP Version
API Key
Error Logs