Merchant Management

To ensure proper ownership and compliance, merchants must be registered under the partner account. This guarantees that all transactions, configurations, and reporting remain fully controlled within the partner’s domain.

Merchants are onboarded through the official registration flow, where they complete their business details and upload the required verification documents.

📘
Merchant onboarding requires completing the official registration process.
👉 View Merchant Registration Guide

Once registration is completed and approved, the merchant becomes available in the Partner Dashboard for full management and operational control.

Merchant Onboarding Methods

Partners can onboard merchants using the following methods:

Registration Portal (Partner Domain)
Merchants register through the hosted registration page provided under the partner’s domain. They complete their business information and upload the required verification documents. This ensures that the merchant is properly linked to the partner account and follows the standard onboarding and compliance process.

API Integration (Coming Soon)
Partners will be able to build their own custom registration forms and onboarding flows, allowing merchants to submit their information directly through partner-managed interfaces. This method enables full flexibility for integrating merchant onboarding into external systems or platforms.

👉 API Documentation (Coming Soon)

Merchant Management Actions

After a merchant is onboarded and approved, partners gain access to a set of powerful management tools to control and operate the merchant account.

Available Actions

Action	Description
Edit	Update merchant information such as name, contact details, or business settings
Configurations	Manage merchant-level configurations and system settings
Terminal Options	Create, assign, and manage terminals linked to the merchant
Delete	Permanently remove the merchant from the system

These actions enable partners to fully manage the merchant lifecycle, from onboarding to ongoing operations.

Merchant Operations & Insights

Beyond basic management, partners have full visibility and control over merchant activity from a centralized platform.

Partners can:

Transaction Monitoring : Monitor merchant transactions in real time and access detailed transaction history with full visibility into payment activity.

Reporting & Analytics : Generate and download financial and settlement reports, and track payment performance and activity trends.

Payout Management : Manage payouts and settlement cycles, ensuring accurate and timely fund distribution.

Audit & Logs : Review system activity and audit logs to maintain transparency and support operational oversight.

This centralized control enables partners to efficiently manage merchant operations while maintaining full visibility and control.

🚧Key Notes

Merchants must complete registration before branches or terminals can be assigned
Disabling a merchant immediately stops all transaction processing
Deleting a merchant removes access to all related services and configurations
All changes take effect immediately after saving
It is recommended to verify merchant details and test configurations before enabling live transactions