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Partner Configuration Requirements

White Label Portal Setup Guide Follow the steps below to get your branded portal fully configured and ready to launch.

Setup Portal Domain

Your white-label portal can be accessed via two domain configurations. Select the one that fits your branding strategy.

EdfaPay SubdomainYour Own Full Domain
Use a fully managed subdomain (e.g. businessname.edfapay.com) with no setup required.Use your own domain (e.g. businessname.com) by providing SSL certificate files and configuring a DNS A record after receiving the public IP from EdfaPay.

Edfapay Subdomain

If you choose a subdomain under edfapay.com, no action is required from your side.

Once you confirm your preferred subdomain, EdfaPay will handle all provisioning and configuration.


Your Own Full Domain

If you want your portal accessible at your own domain (e.g. businessname.com), follow the steps below.


1. Obtain Your SSL Certificate

Request an SSL certificate for your domain from any trusted Certificate Authority (CA).

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Validity Requirement: The certificate must be valid for at least 12 months from the date of submission to EdFaPay. Certificates with less than 12 months of remaining validity will not be accepted.


2. Prepare Your Certificate Files

We require all three files listed below. These are typically provided by your SSL certificate issuer after purchase.

FileDescription
CRT FileYour domain SSL certificate
CA CertificateThe Certificate Authority chain file
Private Key (.key)The private key from your SSL provider
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Tip: All three files are usually delivered together in a ZIP archive from your SSL provider. If you are missing any file, contact your SSL provider directly.


3. Send Files to EdFaPay

Once you have all three files ready, email them to our integration team.

📧 Send your certificate files → [email protected]

Please include the following in your email:

Your business name

Your target domain

All three certificate files as attachments


4. DNS Configuration

Once your SSL certificate has been successfully received and installed, EdfaPay will provide you with a dedicated public IP address.

You will then be required to configure your DNS records with your domain registrar.

Create an A Record pointing your domain to the IP we provide:

Type    : A
Host    : @ (or your domain)
Value   : [Public IP provided by EdFaPay]
TTL     : 3600 (or as recommended by your provider)
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DNS propagation can take up to 24–48 hours after you save your DNS settings. Your portal will go live once propagation completes globally.


Requirements Summary Checklist

  1. SSL certificate obtained from a trusted CA
  2. Certificate validity is at least 12 months from submission date
  3. CRT file ready
  4. CA Certificate ready
  5. Private Key (.key) ready
  6. All three files shared with Edfapay
  7. A Record configured in DNS after receiving public IP from EdfaPay

Theme Configuration

Once your domain is live, the next step is customizing your portal's look and feel — colors, logo, and more.

👉Partner Theme configuration


Email, SMS & WhatsApp Configuration

Set up your communication channels so your portal can send notifications to your customers via Email, SMS, and WhatsApp.

👉 Partner Communication Configuration


Need help? Contact our tech support team at [email protected] and we'll guide you through the process.